Below FAQ are some common concerns of our clients before purchasing the product.
If you have other questions, please just send it to koalakids.pk@gmail.com.
Q: WILL I RECEIVE THE SAME PRODUCT THAT I SEE IN THE PHOTO
Yes, You will receive the same product as in the photo
Q: HOW DO I RECOVER MY FORGOTTEN PASSWORD?
If you have forgotten your password, you can recover it in the “Forget Password" section. You will receive an email with your new password.
Q: HOW CAN I BE SURE THAT I'VE MADE MY PURCHASE CORRECTLY
Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact our customer service.
Q: WHAT PAYMENT METHOD CAN I USE TO MAKE MY PURCHASE?
We offer the following payment methods: Bank Transfer
Q: WHAT IF THE PRODUCT I WANT IS OUT OF STOCK?
If a product runs out, it will either not be visible on the website or it will be marked as “Out of Stock”. An order may only be placed once the product shows as “Available” on the website